At GrameenLink, we are committed to providing a smooth and reliable delivery experience for our customers. Please review our delivery policy to understand how we handle shipping and order fulfillment.

Delivery Coverage

We deliver products across Bangladesh through trusted courier and logistics partners.

Delivery availability may vary based on product type and location.

Delivery Time

Standard delivery within 1–2 business days inside Dhaka.

1–2 business days for deliveries outside Dhaka.

Delivery timelines may vary due to stock availability, shipping distance, or unforeseen circumstances.

Delivery Charges

Delivery charges depend on product weight, size, and location.

Exact charges will be shown at checkout before order confirmation.

Free delivery may apply for promotional offers or selected products.

Order Tracking

Customers will receive an order confirmation SMS/email with tracking details once the order is dispatched.

Orders can be tracked via our delivery partner’s system or by contacting our support team.

Failed Delivery

If delivery cannot be completed due to an incorrect address, unavailability of the customer, or refusal to accept, re-delivery charges may apply.

Damaged or Wrong Products

If a product is received damaged or incorrect, customers must notify us within 48 hours of delivery for a replacement or return.